Christmas Opening Hours 2020

We would like to wish all our customers a Merry Christmas and a Happy New Year! Our office will be closed from the 23rd December 2020 to 3rd January 2021. If you need any technical support during this time we would recommend that you open up a support ticket via the clients portal located at: https://clients.iracknet.com/ or you can send an ... Read More »

21st Dec 2020
COVID-19 November Update

As you are probably aware of the new national restrictions that are coming into force on the 5th November 2020 in England we have taken the decision of allowing our staff members to work from home where possible. The support and billing departments will still be available during the normal operating hours via email, tickets on ... Read More »

3rd Nov 2020
Office 365 Name Changes

Microsoft announced name changes to their Office 365 products and our customers will now see the new names mentioned on any upcoming invoices and also on our knowledgebase and main website. The changes are below: Office 365 Business Essentials will become Microsoft 365 Business Basic. Office 365 Business Premium will become Microsoft 365 ... Read More »

17th Jun 2020
COVID-19 Payment Methods

As I am sure you can understand we are in unprecedented times with COVID-19 and ask that you please pay using our online payment portal instead of calling our office directly. Many of our staff are currently working remotely and as such we need to try and manage the amount of calls we receive to best serve our customers. Our clients portal link ... Read More »

8th Jun 2020
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