Bank Holiday Monday (25th May 2020)

The phone lines will be closed today (Monday 25th May 2020) for the Bank Holiday in the United Kingdom. Technical support will be available during this time via support tickets and email. You can raise a ticket through your clients portal or send an email to: support@iracknet.com. If you need any billing assistance you can also raise a ... Read More »

25th May 2020
Warning: Be careful of COVID-19 Spam Emails

It has come to our attention due to the situation with COVID-19 (Cornavirus) around the United Kingdom and the world that spam emails are being sent around stating that their email activity will be restricted due to coronavirus. It will also inform you that you should click on a link to confirm email activity to continue use of your email ... Read More »

25th Mar 2020
We are currently not accepting cheques

Due to the current situation with COVID-19 (Coronavirus) in the United Kingdom we are unable to accept cheques as a payment method. This is due to our staff members working from home for the foreseeable future and will not be able to check the post that arrives at our office building. Please use other payment methods such as online (via debit or ... Read More »

23rd Mar 2020
Coronavirus - Our support and billing departments are still available

As you are probably aware of the current situation with coronavirus in the United Kingdom and around the world. We are taking steps of protecting our staff members by allowing them to work from home where possible. The support and billing departments will still be available during the normal operating hours (Monday to Friday) via email, tickets on ... Read More »

16th Mar 2020
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