On this page you will find two video guides on how to add your cPanel email account(s) to Microsoft Outlook on Windows as an POP or IMAP account. We will be using the server settings mentioned in the knowledge base article tilted "cPanel Email Settings".
This video was recorded using Microsoft Outlook 2016 but the steps are similar in previous versions of Outlook.
If you are still having issues after following the video guides then please get in touch with the support department. You can do this by raising a ticket on this control panel or by sending an email to email@example.com