On Thursday 24th October 2019 we will be unable to receive calls in the office between 9:30am and 10:30am. If you need to contact the support or billing department during this time, please raise a ticket through your clients portal. Alternatively you can send an email to support@iracknet.com or billing@iracknet.com. We apologise for the ... Read More »
As you likely know, once the UK withdraws from the EU, UK-based registrants will no longer be able to satisfy the .EU eligibility requirements based on their country of residency. Disclaimer: If EURID still decide to delete your names or if anything else happens as a result of acting upon this text then this is out of our control and we can’t ... Read More »
It has been a long wait, but we are pleased to announce that we can now accept online payments through the clients portal. You will be able to pay by debit or credit cards for any of the services you have with us. All you need to do is log into your clients portal – Click on an unpaid invoice and change the “Payment Method” to: Debit or ... Read More »
Decommission of Old Account Numbers Over the past 18 months we have been using a new portal that manages the billing for all your services. On the release of the new client’s portal we have given all our clients a new “Clients ID” which acts as an account number for you. Since the start we have also shown your old account number that you ... Read More »
